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Top 25 : Dec 2017

Interstate Hotels & Resorts Executes Agreement to Acquire the Management Agreements of 83 Properties from White Lodging

December 6, 2017

ARLINGTON, Va., December 6, 2017—Interstate Hotels & Resorts (“Interstate” or the “Company”), the global leader in...

Dear Airbnb…

December 5, 2017

By Daniel H. Lesser Airbnb started as an online marketplace founded by two unemployed entrepreneurs who seized upon an opportunity to earn money by...

GDPR Countdown: How Will the New EU Data Protection Laws Affect Hotel Marketing?

December 4, 2017

By Tris Heaword Proposed new restrictions to EU data protection laws will soon limit how tech companies such as Facebook and Google collect customer...

Don’t Forget the Forgetting Curve! Using Neuroscience to Create Re-memorable Training for Revenue Managers (and others!)

December 4, 2017

by W. Todd Maddox, Ph.D., David Hayes, Ph.D., Joshua Hayes, MA Hoteliers know the demand for well-trained revenue managers (RMs) has exploded in recent years....

5 Essential Things to Know About Your Customers, and How You Can Use Them

December 4, 2017

By Benjamin Habbel They’re tech-savvy, experienced-focused and expect a certain level of personalization from booking to check-out. Here are...

Using Gamification to Sell Guestroom Upgrades

December 6, 2017

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Selling room upgrades is a vital tactic for generating incremental revenue and filling unused...

Hospitality Trends 2018 – What’s Happening in Hospitality

December 6, 2017

By Robert A. Rauch Each December, we come out with my trends for the following year. Last year we led with Artifical Intelligence and Robotics. In May, 2017,...

Dream Hotel Group and Selene International Celebrate Groundbreaking for $100 Million Dream Palm Springs

December 4, 2017

PALM SPRINGS, CA (December 4, 2017) – Developed by Selene International, in partnership with Dream Hotel Group, Dream Palm Springs will be a driving...

BENCHMARK®, a Global Hospitality Company, Sweeps HSMAI Adrian Awards

December 7, 2017

Brand Positioning Initiatives, Marketing Platforms Win 15 Awards The Woodlands (Houston), Texas, December 2017 … They are the “Oscars of the...

Why ‘Heart and Soul’ Is Also a Strength in Leadership

December 4, 2017

By James Houran, Ph.D., Dallas and Keith Kefgen, New York One of the most difficult and humbling things for us human beings is to admit we don’t...

Kimpton® Hotels & Restaurants Shares Fourth Annual Culinary & Cocktails Trend Forecast

December 5, 2017

From Nordic cuisine to Vadouvan, Kimpton's chefs and bartenders from 80+ restaurants and bars reveal what's on the horizon for 2018 SAN FRANCISCO,...

Conrad Hotels & Resorts Opens Conrad Cartagena Marking Brand First in Colombia

December 5, 2017

CARTAGENA, Colombia (December 2017) — Conrad Hotels & Resorts, Hilton’s (NYSE: HLT) smart luxury hotel brand, today announces the opening of...

The Greater Miami & the Beaches Hotel Association Recognizes Hospitality Managers During its Seventh Annual Hospitality Leadership Awards Event

December 5, 2017

Teodora Reytor, Housekeeping Manager, EAST, Miami and James Anderson, Director of Sales & Marketing, Dream South Beach Win “Manager of the...

The HVS Quarterly Macau Update

December 4, 2017

By Christy Tung and Daniel J Voellm The past two years have been a difficult period for Macau since the Chinese President Xi Jingping announced a campaign to...

10 Secrets for Stellar Email Opens & Click-Throughs

December 5, 2017

Best Practice Guide for Hotel Digital Marketers  Emails are the first, and often the last contact guests have with your hotel. The impact is the same as...

Apple Hospitality REIT Acquires Home2 Suites by Hilton in Anchorage for $24 Million, or $178,000 Per Key

December 4, 2017

RICHMOND, Va. - December 4, 2017 - Apple Hospitality REIT, Inc. (NYSE: APLE) (“Apple Hospitality” or the “Company”) today announced...

SKYE Hotel Suites Parramatta Partners with Intelity and ASSA ABLOY Hospitality to Implement Digital Key Functionality

December 5, 2017

Newly opened luxury Australian property provides latest in guestroom access convenience with ASSA ABLOY Hospitality Mobile Access and Intelity-based mobile...

Nobody Asked Me, But… No. 188: Hotel History: The Pierre Hotel, New York City*

December 7, 2017

Hotel History: The Pierre Hotel (1930) 5th Avenue and 61st Street, NYC Did you read last year that the penthouse triplex at the Pierre Hotel in New York City...

Meeting Trends for 2018 as Forecasted by Kindred Resorts & Hotels

December 5, 2017

Non-traditional Breaks, Retreat-like Meetings and an Uptick in Bookings Expected Next Year  RICHMOND — (December 5, 2017) – With a new year...

Leveling the Data Field: How Hotels Can Compete with Better Data Access

December 4, 2017

By Margaret Ady Amazon’s purchase of Whole Foods took over the business news this fall. A behemoth retailer acquiring a well-known but much...

The Plasencia Group Facilitates Sale of Hotel Indigo San Antonio-Riverwalk

December 4, 2017

Tampa, Fla.  (December 4, 2017) – The Plasencia Group is pleased to announce the sale of the Hotel Indigo located in the Riverwalk district of San...

Maestro PMS Localised Capabilities, International 24/7 Support Wows UK Clients

December 6, 2017

Maestro VAT Processes Add to ‘Meaningful’ Bottom Line for UK Hotel Company Markham, Ontario – December 6, 2017 – Maestro PMS continues...

Guest Relationship Building is a Key Differentiator for Our Hotel: An Interview with the GM of Portfolio Hotels & Resorts

December 6, 2017

Imran Jivani shares how Rover Mobile PMS by StayNTouch has amplified the success of Hotel Chicago West Loop In an interview, Imran shares his insights about...

SSN Hotels Opens 111-Suite Residence Inn by Marriott in Collegeville, Pennsylvania

December 4, 2017

Collegeville, PA – December 4, 2017 – The 111-suite Residence Inn by Marriott in Collegeville, Pennsylvania is scheduled to open this Monday,...

The Wardman Group Acquires Maine’s Ocean Gate Resort from GEM Hospitality Group

December 4, 2017

SOUTHPORT, Maine – Dec. 4, 2017 – The Wardman Group, a Washington, D.C. based real estate investment firm, has acquired Ocean Gate Resort and has...

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